Help Center

How can we assist you today?

Buying

Everything you need to know about purchasing and tracking orders.

Selling

Learn how to set up your shop and manage your 3D printing business.

Account

Manage your profile, settings, and security preferences.

Frequently Asked Questions

How does PrintMy3D work?

PrintMy3D is a marketplace connecting 3D creators with buyers. Creators can set up shops and list their 3D printed products, while buyers can browse and purchase custom prints.

How can I start selling?

Simply create an account and click on 'Create Shop'. Once your shop is set up, you can start listing your 3D printed products.

What file formats are supported?

For model listings, we primarily support STL, OBJ, and 3MF formats. Sellers can provide these files for buyers to download or use them to print the products.

Is there a shipping fee?

Shipping fees are determined by the individual sellers and may vary based on your location and the size/weight of the product.